Privacy notice

Last updated 20 August 2026.

GoodPing is operated by Verivello Ltd (United Kingdom), the data controller for the small amount of personal data described here.

When you use the tools

You do not need an account and we do not ask who you are. For each check we store the domain or address you looked up, together with a counter of how often it has been requested, so that popular checks can be cached and the service kept responsive. That record is not linked to you.

We keep a short-lived, hashed record of your IP address purely to apply rate limits. It expires within two hours and is never used to build a profile.

Standard web server logs (IP address, request line, user agent, timestamp) are written by the web server and rotated within 14 days. They exist for security and debugging.

When you set up monitoring

We store the URL you asked us to monitor, your email address, and the result of every check (status code, response time, success or failure). The email address is used only to send you the confirmation message and alerts about your own monitors. It is never used for marketing and never shared or sold.

Check history is retained for 90 days and then deleted automatically. Deleting a monitor — one click from the link in any alert email — removes the monitor, its history and your email address immediately.

Payments

If you subscribe to Pro, the payment is handled entirely by Stripe. Your card details are entered on Stripe's own pages and never reach our server — we store only your email address, a Stripe customer reference and the date your plan renews. Cancelling is self-service from your account page.

Cookies, analytics and advertising

GoodPing sets no cookies of its own. There is no Google Analytics and no session tracking.

Some pages may carry advertising. Where they do, the advert is served by Google AdSense, which sets its own cookies and may use them to personalise what you are shown; you can control that at Google Ad Settings. Pages you view while signed in to a Pro plan carry no adverts at all. If no advertising appears on the page you are reading, no advertising script has been loaded onto it.

Some outbound recommendations are affiliate links, which means we may earn a commission if you buy after following one. Those links are labelled where they appear and listed in full on our recommendations page. Following one tells the destination that you came from GoodPing; it tells us nothing about you personally.

Third parties

The processors involved are: our mail provider (outgoing email), Stripe (payments, only if you subscribe), Google (the web font on every page, and AdSense where advertising is shown), and a geolocation API used by the IP lookup tool — which receives the IP address being queried, not yours. No one else receives your data, and it is never sold.

Your rights

Under UK GDPR you may request a copy of the personal data we hold about you, ask for it to be corrected, or ask for it to be erased. For monitoring, erasure is immediate and self-service via the delete button on your dashboard. For anything else, write to hello@goodping.com and we will respond within 30 days. You may also complain to the Information Commissioner\'s Office.

Legal basis

Monitoring alerts are sent on the basis of your explicit request (consent), confirmed by the link you open before any monitoring begins. Rate limiting and server logs rest on legitimate interests — keeping a free service available and secure.