Terms of use

Last updated 20 August 2026.

The service

GoodPing provides free diagnostic tools and free website monitoring, operated by Verivello Ltd. By using the site you accept these terms.

Acceptable use

Use the tools on systems you own or have permission to test. Do not use GoodPing to scan, probe or map networks that are not yours, to attempt to gain unauthorised access, or as a component of an attack on any system. Do not attempt to overwhelm the service with automated requests: checks are rate-limited, and persistent abuse is blocked.

No warranty

The service is provided as is. Checks may fail, produce incorrect results, or be unavailable. A result of "up" is not a guarantee that a site is functioning correctly, and a result of "down" is not proof that it is not — a check reports only what one request from one server returned at one moment.

Paid plans

Pro is billed monthly in advance through Stripe and renews until you cancel. Cancel any time from your account page: the plan runs to the end of the period you have paid for, then reverts to Free. Monitors above the free limit are paused rather than deleted, so nothing is lost if you come back. We do not offer pro-rata refunds for part-months, but if something has gone wrong, tell us and we will put it right.

API use

API keys are personal to the account they are issued to. Do not resell raw API responses as a competing service, do not use the API against hosts you have no relationship with at high frequency, and cache results you poll repeatedly. Keys that cause harm to third-party servers are revoked.

Advertising and affiliate links

Some pages carry advertising, and some outbound recommendations are affiliate links from which we may earn a commission. Recommendations are only shown when a check has found the specific problem they address, and payment never determines what is recommended. Full disclosure is on the recommendations page.

Monitoring is best-effort

Free monitoring carries no service level agreement. Alerts may be delayed, duplicated or missed, and email delivery is outside our control. Do not rely on GoodPing alone for anything where downtime carries material cost; use it alongside a paid service with a contractual SLA.

Liability

To the fullest extent permitted by law, Verivello Ltd is not liable for any loss arising from use of, or inability to use, the service — including lost revenue, lost data, or downtime that an alert failed to report. Nothing here excludes liability that cannot lawfully be excluded.

Changes and termination

We may change or withdraw features, and may remove any monitor that is abusive or that targets a system without permission. We may update these terms; the date above shows when they last changed.

Governing law

These terms are governed by the law of England and Wales.