Chrome, Edge

ERR_SSL_PROTOCOL_ERROR

The TLS handshake failed before any page could load. The server answered, but the two sides could not agree on a secure connection.

What causes it

  • The server offers only obsolete protocols (TLS 1.0/1.1) that modern browsers refuse.
  • A misconfigured or incomplete certificate chain.
  • Antivirus software intercepting HTTPS with its own certificate.
  • Wrong system clock, which makes valid certificates look invalid.

If you are the visitor

  • Check your device clock and timezone.
  • Disable HTTPS scanning in your antivirus and retry.
  • Try another browser to see whether it is device-specific.

If it is your website

  • Enable TLS 1.2 and 1.3 and disable everything older.
  • Install the full certificate chain, not just the leaf certificate.
  • Run an SSL check to see what the server actually presents.

Find out whether the site is down for everyone

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